![]() ![]() For desktop systems with speakers plugged into the 3.5mm jack, try a USB speaker or USB headphones.If the headphones work, remove them to continue troubleshooting the internal speakers. Internal speakers still not working on your laptop? Plug headphones into the audio jack and test again.Ensure that all options are on and turned up. Right-click the volume icon and click Open Volume Mixer.Ensure that the computer isn’t muted via hardware, such as a dedicated mute button on you laptop or keyboard.Verify via the speaker icon in the taskbar that the audio is not muted and is turned up.If using external speakers, make sure they are powered on. Click on that name to switch to the proper device, if applicable. (Sometimes Windows will switch output to a different device, unbeknownst to you.) At the top of the pop-up window, you’ll see the name of the speaker currently in use-e.g., Speakers (2-Anker PowerConf). First, check to make sure Windows is using the correct device for speaker output by clicking on the speaker icon in the taskbar.(To view this image full-size, right-click on it and choose “Open in new tab.”) Windows can sometimes change it to a different source unbeknownst to you. ![]() First thing to check: The audio output device. ![]()
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